1.1 The customer assures SHREE NARAYAN SEVA MANDAL that he or she is 18 years of age. He or she also assures to use the website of SHREE NARAYAN SEVA MANDAL and its partners solely for personal and non-commercial purposes.
1.2 For the contractual relationship between SHREE NARAYAN SEVA MANDAL and the customers with regards to the services mentioned in section 2.2, these general terms and conditions exclusively apply.
1.3 The usage of own terms and conditions or the like by the customer is hereby rejected.
2. Subject Matter of the Contract, Payable Services2.1 SHREE NARAYAN SEVA MANDAL arranges the Medical Facility / treatment in respective hospitals or rehabilitation centers.
2.2 SHREE NARAYAN SEVA MANDAL particularly offers the following services from third party companies:
• Transport services,• VIP service,
• Accommodation services,
• Services which facilitate the customer’s personal well-being.
2.3 There is no contractual relationship between SHREE NARAYAN SEVA MANDAL and the customer on the medical treatment.
3. Free Services3.1 The usage of online services on SHREE NARAYAN SEVA MANDAL website is free for the customer.
3.2 SHREE NARAYAN SEVA MANDAL provides information about medical services offered on its website. Under no condition does this information replace a medical examination, diagnosis or medical advice.
3.3 The customer may review profiles of medical service providers on SHREE NARAYAN SEVA MANDAL website. Correctness, up-to-dateness and content of these profiles is not part of SHREE NARAYAN SEVA MANDAL responsibilities. SHREE NARAYAN SEVA MANDAL does not carry out checks of these profiles, and is not obliged to carry out regular checks. For Correctness, up-to-dateness and content of external links, e.g. links to partners, SHREE NARAYAN SEVA MANDAL accepts no responsibility whatsoever.
3.4 SHREE NARAYAN SEVA MANDAL may also not be held accountable for programming errors or errors in translations into other languages (the relevant text is in english). SHREE NARAYAN SEVA MANDAL is not obliged to keep its website accessible at all time. SHREE NARAYAN SEVA MANDAL is entitled to interrupt this service completely or in part.
4. Choice of Law, Conclusion of the Contract4.1 The contractual relationship between SHREE NARAYAN SEVA MANDAL and the customer is solely governed by Indian law.
5. Data Privacy and Confidentiality Obligation5.1 The customer agrees in writing to the collection, processing and usage of his or her personal data as far as this is necessary for performing the contractual obligations. The processing of data is only used to enable communication particularly between SHREE NARAYAN SEVA MANDAL and the medical service providers in order to provide a preferable individual and optimized treatment.
5.2 All of the customer’s personal data provided to SHREE NARAYAN SEVA MANDAL will not be forwarded to third parties which do not necessarily need this data for the provision of services or which do not participate in the provision of services. Exceptions are legal or official regulations or directives which oblige SHREE NARAYAN SEVA MANDAL to disclose personal data.
5.3 The customer has the right to revoke the consent at any time with effect for the future. The customer is aware of the privacy policy shown on SHREE NARAYAN SEVA MANDAL website.
5.4 SHREE NARAYAN SEVA MANDAL commits to keep secret any facts which the company becomes knowledgeable about when performing the contract, unless the customer reliefs SHREE NARAYAN SEVA MANDAL in writing from this obligation. Exceptions are the institutions which are responsible for the provision of the services and explicit addressees of evaluation, e.g. banks. The required informational content is exactly specified and if necessary restricted in the individual contracts with the different institutes. The confidentiality obligation continues to exist after the end of the contractual relationship.
6. Special Obligations and Liability of the Customer6.1 Preliminary inquiries may not contain incorrect information and have to have serious intentions. The inquirer is liable towards SHREE NARAYAN SEVA MANDAL for culpably incorrect information – if the statutory provisions apply.
6.2 The customer is obliged to treat the information which was provided by SHREE NARAYAN SEVA MANDAL as confidential and not to communicate them to unauthorized third parties. In case of a culpable violation of this obligation, SHREE NARAYAN SEVA MANDAL may claim damages against the customer.
6.3 The customer is obliged to protect his personal data from third party access. In case of unauthorized usage by a third party, the customer is liable for potential data abuse. The just-mentioned does not apply if abuse as well as access took place without the customer’s fault.
6.4 The customer is obliged to confirm the personal data, which is stored in the system, by presenting an official document such as ID card or passport.
6.5 In the event of impaired contractual performance, the customer is obliged to assist in preventing or limiting possible damage as laid down in the statutory provisions.
7. Liability of SHREE NARAYAN SEVA MANDAL, Limitation7.1 SHREE NARAYAN SEVA MANDAL is not liable for defaults in performance, personal injuries or property damages in connection with performance which is only arranged as services provided by a third party
8. Cancellation & Refund Policy8.1 No cancellations & Refunds are entertained
9. Shipping & Delivery Policy9.1 Shipping is not applicable for business.